UK Guide data about to run out?

Channels DVR Server
#61

Hi

If I search for "announced" and choose "To Be Announced", then I can see the following:

The channel "4 Music" (Freeview 30) runs out at 06:00 on this coming Friday.

After that, the next problems start on Friday 26th at 06:00 and affects the following channels: "5 Select" (55), "5 Star" (31), Yesterday (26) and "5 USA" (21) as well as "4 Music".

By Saturday 27th, lots more channels are showing "to be announced".

I'm using "GBR-1007509-DEFAULT" as the provider (Freeview for Cambridge UK).

Diagnostics: 3025767f-ba7b-464a-a863-317ac463d96d

Dave

#62

At the moment I am getting up until March 27th on the main channels.

#63

...and we remain stuck at 6am Sat 27th, that’ll probably be the case until GraceNote remember to update the guide data a few days before we run out :slight_smile:

Does GraceNote have any service level agreement??

#64

My guide looks fine besides ITV which is “To Be Announced” on Saturday, back on Sunday and patchy on Monday. Other channels look ok.