File is uploaded to Dropbox. Let me know if Dropbox doesn't send you a link.
Thanks very much for the sample video.
Can you update to the latest DVR build and let us know if that fixes the issue in hardware mode.
Recorded programs do not load.
See these logfile entries:
2019/08/05 19:09:40 [SYS] Downloading new version v2019.08.05.2244
2019/08/05 19:09:49 [SYS] Update downloaded and verified successfully.
2019/08/05 19:09:49 [SYS] Shutting down for upgrade from v2019.08.04.2357 to v2019.08.05.2244
2019/08/05 19:09:49 [DVR] Recording engine stopped.
2019/08/05 19:09:51 [SYS] Starting Channels DVR v2019.08.05.2244 (windows-x86_64 pid:788) in C:\ProgramData\ChannelsDVR\data
2019/08/05 19:09:51 [SYS] Running as a Windows system service.
2019/08/05 19:09:52 [HDR] Found 2 devices
2019/08/05 19:09:53 [SYS] Started HTTP Server
2019/08/05 19:09:53 [DVR] Recording engine started in D:\! Channels_DVR
2019/08/05 19:09:53 [SYS] Removing old update 2019.07.31.0021
2019/08/05 19:09:53 [DVR] Waiting 50m6.2331978s until next job 1565049600-112 All In With Chris Hayes
2019/08/05 19:09:53 [SYS] Created database snapshot: backup-20190805.190953
2019/08/05 19:09:53 [SYS] Removing old backup backup-20190719.174959
2019/08/05 19:10:04 [IDX] Pruned 866 expired airings from USA-MI58783-X in 588.8967ms.
2019/08/05 19:10:32 [ENC] Starting encoder for The Good Fight S01E10 2017-04-16 Chaos 2019-08-04-2200.mpg in D:\! Channels_DVR\Streaming\file4022-ip127.0.0.1---10000-1080-1\encoder-2704-563288203 at 2704 (3398.862000) with 0.01
[mpegts @ 00000000011abac0] Dropped corrupted packet (stream = 1)
Last message repeated 1 times
[mpegts @ 00000000011abac0] Dropped corrupted packet (stream = 2)
[mpegts @ 00000000011abac0] Dropped corrupted packet (stream = 1)
[mpegts @ 00000000011abac0] Dropped corrupted packet (stream = 2)
[h264_qsv @ 0000000001256340] Warning during encoding: incompatible video parameters (5)
Last message repeated 6 times
[h264_qsv @ 0000000001256340] Error during encoding: device failed (-17)
Video encoding failed
2019/08/05 19:10:32 [ENC] Stopped encoder for The Good Fight S01E10 2017-04-16 Chaos 2019-08-04-2200.mpg in D:\! Channels_DVR\Streaming\file4022-ip127.0.0.1---10000-1080-1\encoder-2704-563288203 after starting from 2704 without encoding any segments
2019/08/05 19:10:32 [ENC] Starting encoder for The Good Fight S01E10 2017-04-16 Chaos 2019-08-04-2200.mpg in D:\! Channels_DVR\Streaming\file4022-ip127.0.0.1---10000-1080-1\encoder-2704-603917422 at 2704 (3398.862000) with 0.01
[mpegts @ 000000000124bac0] Dropped corrupted packet (stream = 1)
Last message repeated 1 times
[mpegts @ 000000000124bac0] Dropped corrupted packet (stream = 2)
[mpegts @ 000000000124bac0] Dropped corrupted packet (stream = 1)
[mpegts @ 000000000124bac0] Dropped corrupted packet (stream = 2)
[h264_qsv @ 00000000012f6340] Warning during encoding: incompatible video parameters (5)
2019/08/05 19:11:06 [ENC] Stopped encoder for The Good Fight S01E10 2017-04-16 Chaos 2019-08-04-2200.mpg in D:\! Channels_DVR\Streaming\file4022-ip127.0.0.1---10000-1080-1\encoder-2704-603917422 after encoding 2704 to 0
2019/08/05 19:11:27 [IDX] Generating video index for file-4022: The Good Fight S01E10 2017-04-16 Chaos 2019-08-04-2200.mpg
2019/08/05 19:11:36 [IDX] Finished video index generation for file-4022 in 9s
2019/08/05 19:11:53 [ENC] Starting encoder for The Good Fight S01E10 2017-04-16 Chaos 2019-08-04-2200.mpg in D:\! Channels_DVR\Streaming\file4022-ip127.0.0.1---10000-1080-1\encoder-2704-996373968 at 2704 (3398.862000) with 0.01
[mpegts @ 000000000121bac0] Dropped corrupted packet (stream = 1)
Last message repeated 1 times
[mpegts @ 000000000121bac0] Dropped corrupted packet (stream = 2)
[mpegts @ 000000000121bac0] Dropped corrupted packet (stream = 1)
[mpegts @ 000000000121bac0] Dropped corrupted packet (stream = 2)
[h264_qsv @ 00000000012c6340] Warning during encoding: incompatible video parameters (5)
2019/08/05 19:12:32 [ENC] Stopped encoder for The Good Fight S01E10 2017-04-16 Chaos 2019-08-04-2200.mpg in D:\! Channels_DVR\Streaming\file4022-ip127.0.0.1---10000-1080-1\encoder-2704-996373968 after encoding 2704 to 0
2019/08/05 19:12:49 [ENC] Starting encoder for ABC World News Tonight With David Muir 2019-08-01 2019-08-01-1830.mpg in D:\! Channels_DVR\Streaming\file3998-ip127.0.0.1---10000-1080-1\encoder-1289-491041519 at 1289 (1586.806000) with 0.01
[mpegts @ 000000000129bbc0] Dropped corrupted packet (stream = 1)
[mpegts @ 000000000129bbc0] Dropped corrupted packet (stream = 2)
[mpegts @ 000000000129bbc0] Dropped corrupted packet (stream = 1)
[mpegts @ 000000000129bbc0] Dropped corrupted packet (stream = 2)
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142825105, current: 142819099; changing to 142825106. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142825106, current: 142823604; changing to 142825107. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142837117, current: 142834114; changing to 142837118. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142855135, current: 142849129; changing to 142855136. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142855136, current: 142853634; changing to 142855137. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142870150, current: 142864144; changing to 142870151. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142870151, current: 142868649; changing to 142870152. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142885165, current: 142879159; changing to 142885166. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142885166, current: 142883664; changing to 142885167. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142900180, current: 142894174; changing to 142900181. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142900181, current: 142898679; changing to 142900182. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142915195, current: 142909189; changing to 142915196. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142915196, current: 142913694; changing to 142915197. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142925706, current: 142924204; changing to 142925707. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142933213, current: 142931712; changing to 142933214. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142945225, current: 142939219; changing to 142945226. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142945226, current: 142943724; changing to 142945227. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142955736, current: 142954234; changing to 142955737. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142975255, current: 142969249; changing to 142975256. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142975256, current: 142973754; changing to 142975257. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142985766, current: 142984264; changing to 142985767. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 142993273, current: 142991772; changing to 142993274. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143005285, current: 142999279; changing to 143005286. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143005286, current: 143003784; changing to 143005287. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143021801, current: 143018799; changing to 143021802. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143021802, current: 143021802; changing to 143021803. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143035315, current: 143029309; changing to 143035316. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143035316, current: 143033814; changing to 143035317. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143051831, current: 143048829; changing to 143051832. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143051832, current: 143051832; changing to 143051833. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143065345, current: 143059339; changing to 143065346. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143065346, current: 143063844; changing to 143065347. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143081861, current: 143078859; changing to 143081862. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143081862, current: 143081862; changing to 143081863. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143095375, current: 143089369; changing to 143095376. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143095376, current: 143093874; changing to 143095377. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143111891, current: 143108889; changing to 143111892. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143111892, current: 143111892; changing to 143111893. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143125405, current: 143119399; changing to 143125406. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143125406, current: 143123904; changing to 143125407. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143141921, current: 143138919; changing to 143141922. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143141922, current: 143141922; changing to 143141923. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143152432, current: 143149429; changing to 143152433. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143171951, current: 143168949; changing to 143171952. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143171952, current: 143171952; changing to 143171953. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143180961, current: 143179459; changing to 143180962. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143200480, current: 143194474; changing to 143200481. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143200481, current: 143198979; changing to 143200482. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143227507, current: 143224504; changing to 143227508. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143257537, current: 143254534; changing to 143257538. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143278558, current: 143277057; changing to 143278559. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143286066, current: 143284564; changing to 143286067. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143301081, current: 143299579; changing to 143301082. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143319099, current: 143319099; changing to 143319100. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143338618, current: 143337117; changing to 143338619. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143346126, current: 143344624; changing to 143346127. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143364144, current: 143364144; changing to 143364145. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143383663, current: 143382162; changing to 143383664. This may result in incorrect timestamps in the output file.
[hls @ 0000000001692540] Non-monotonous DTS in output stream 0:0; previous: 143706486, current: 143704984; changing to 143706487. This may result in incorrect timestamps in the output file.
2019/08/05 19:13:15 [ENC] Stopped encoder for ABC World News Tonight With David Muir 2019-08-01 2019-08-01-1830.mpg in D:\! Channels_DVR\Streaming\file3998-ip127.0.0.1---10000-1080-1\encoder-1289-491041519 after encoding 1289 to 0
What version of Windows are you running?
Can you copy/paste the OS/CPU sections from the top of the dvr web page?
As requested:
OS ASUS All Series
Windows Microsoft Windows 10 Pro
10.0.17763 Build 17763
CPU 8 cores / Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
RAM 15.69 GB 72.0% free
Thanks. Can you run a HWE test as described in Frequently Asked Questions
Email us the HWE logs from the Log tab after running the command:
curl.exe -XPOST http://127.0.0.1:8089/hls/hwaccel
OK. Will post ASAP.
2019/08/05 20:00:48 [HWE] Failure: exit status 1
2019/08/05 20:00:48 [HWE] Trying C:\ProgramData\ChannelsDVR\latest\ffmpeg.exe -hide_banner -nostats -loglevel warning -loglevel verbose -f lavfi -t 0.1 -i color=black:640x480 -c:v h264_nvenc -profile:v high -level 42 -b:v 400k -maxrate:v 600k -f null -y nul
[Parsed_color_0 @ 00000000011e3e80] size:640x480 rate:25/1 duration:-1.000000 sar:1/1
Input #0, lavfi, from 'color=black:640x480':
Duration: N/A, start: 0.000000, bitrate: N/A
Stream #0:0: Video: rawvideo, 1 reference frame (I420 / 0x30323449), yuv420p, 640x480 [SAR 1:1 DAR 4:3], 25 tbr, 25 tbn, 25 tbc
Stream mapping:
Stream #0:0 -> #0:0 (rawvideo (native) -> h264 (h264_nvenc))
Press [q] to stop, [?] for help
[graph 0 input from stream 0:0 @ 000000000233dc00] w:640 h:480 pixfmt:yuv420p tb:1/25 fr:25/1 sar:1/1 sws_param:flags=2
[h264_nvenc @ 00000000012cb840] Cannot load nvcuda.dll
[h264_nvenc @ 00000000012cb840] Nvenc unloaded
Error initializing output stream 0:0 -- Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
Conversion failed!
2019/08/05 20:00:48 [HWE] Failure: exit status 1
2019/08/05 20:00:48 [HWE] Trying C:\ProgramData\ChannelsDVR\latest\ffmpeg.exe -hide_banner -nostats -loglevel warning -hwaccel dxva2 -loglevel verbose -f lavfi -t 0.1 -i color=black:640x480 -c:v h264_mf -profile:v high -level 42 -b:v 400k -maxrate:v 600k -f null -y nul
[Parsed_color_0 @ 0000000000698240] size:640x480 rate:25/1 duration:-1.000000 sar:1/1
Input #0, lavfi, from 'color=black:640x480':
Duration: N/A, start: 0.000000, bitrate: N/A
Stream #0:0: Video: rawvideo, 1 reference frame (I420 / 0x30323449), yuv420p, 640x480 [SAR 1:1 DAR 4:3], 25 tbr, 25 tbn, 25 tbc
[AVHWDeviceContext @ 000000000128f840] Failed to create Direct3D device
Device creation failed: -1313558101.
[rawvideo @ 000000000069c340] No device available for decoder: device type dxva2 needed for codec rawvideo.
Stream mapping:
Stream #0:0 -> #0:0 (rawvideo (native) -> h264 (h264_mf))
Device setup failed for decoder on input stream #0:0 : Unknown error occurred
2019/08/05 20:00:48 [HWE] Failure: exit status 1
2019/08/05 20:00:48 [HWE] Trying C:\ProgramData\ChannelsDVR\latest\ffmpeg.exe -hide_banner -nostats -loglevel warning -loglevel verbose -f lavfi -t 0.1 -i color=black:640x480 -c:v h264_qsv -profile:v high -level 42 -b:v 400k -maxrate:v 600k -f null -y nul
[Parsed_color_0 @ 00000000011c3e80] size:640x480 rate:25/1 duration:-1.000000 sar:1/1
Input #0, lavfi, from 'color=black:640x480':
Duration: N/A, start: 0.000000, bitrate: N/A
Stream #0:0: Video: rawvideo, 1 reference frame (I420 / 0x30323449), yuv420p, 640x480 [SAR 1:1 DAR 4:3], 25 tbr, 25 tbn, 25 tbc
Stream mapping:
Stream #0:0 -> #0:0 (rawvideo (native) -> h264 (h264_qsv))
Press [q] to stop, [?] for help
[graph 0 input from stream 0:0 @ 00000000024d3100] w:640 h:480 pixfmt:yuv420p tb:1/25 fr:25/1 sar:1/1 sws_param:flags=2
[auto_scaler_0 @ 00000000024d2f00] w:iw h:ih flags:'bicubic' interl:0
[format @ 00000000024d3600] auto-inserting filter 'auto_scaler_0' between the filter 'Parsed_null_0' and the filter 'format'
[auto_scaler_0 @ 00000000024d2f00] w:640 h:480 fmt:yuv420p sar:1/1 -> w:640 h:480 fmt:nv12 sar:1/1 flags:0x4
[h264_qsv @ 00000000012ab840] Initialized an internal MFX session using hardware accelerated implementation
[h264_qsv @ 00000000012ab840] Using the variable bitrate (VBR) ratecontrol method
[h264_qsv @ 00000000012ab840] profile: high; level: 42
[h264_qsv @ 00000000012ab840] GopPicSize: 250; GopRefDist: 4; GopOptFlag: closed ; IdrInterval: 0
[h264_qsv @ 00000000012ab840] TargetUsage: 4; RateControlMethod: VBR
[h264_qsv @ 00000000012ab840] InitialDelayInKB: 75; TargetKbps: 400; MaxKbps: 600
[h264_qsv @ 00000000012ab840] NumSlice: 1; NumRefFrame: 2
[h264_qsv @ 00000000012ab840] RateDistortionOpt: OFF
[h264_qsv @ 00000000012ab840] RecoveryPointSEI: OFF IntRefType: 0; IntRefCycleSize: 0; IntRefQPDelta: 0
[h264_qsv @ 00000000012ab840] MaxFrameSize: 291456; MaxSliceSize: 0;
[h264_qsv @ 00000000012ab840] BitrateLimit: ON; MBBRC: OFF; ExtBRC: unknown
[h264_qsv @ 00000000012ab840] Trellis: auto
[h264_qsv @ 00000000012ab840] RepeatPPS: ON; NumMbPerSlice: 0; LookAheadDS: 2x
[h264_qsv @ 00000000012ab840] AdaptiveI: unknown; AdaptiveB: unknown; BRefType: off
[h264_qsv @ 00000000012ab840] MinQPI: 0; MaxQPI: 0; MinQPP: 0; MaxQPP: 0; MinQPB: 0; MaxQPB: 0
[h264_qsv @ 00000000012ab840] Entropy coding: CABAC; MaxDecFrameBuffering: 2
[h264_qsv @ 00000000012ab840] NalHrdConformance: ON; SingleSeiNalUnit: ON; VuiVclHrdParameters: OFF VuiNalHrdParameters: ON
Output #0, null, to 'nul':
Metadata:
encoder : Lavf58.12.100
Stream #0:0: Video: h264 (h264_qsv), 1 reference frame, nv12, 640x480 [SAR 1:1 DAR 4:3], q=2-31, 400 kb/s, 25 fps, 25 tbn, 25 tbc
Metadata:
encoder : Lavc58.18.100 h264_qsv
Side data:
cpb: bitrate max/min/avg: 600000/0/400000 buffer size: 0 vbv_delay: -1
No more output streams to write to, finishing.
frame= 3 fps=0.0 q=-0.0 Lsize=N/A time=00:00:00.08 bitrate=N/A speed=2.72x
video:0kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown
Input file #0 (color=black:640x480):
Input stream #0:0 (video): 4 packets read (1843200 bytes); 4 frames decoded;
Total: 4 packets (1843200 bytes) demuxed
Output file #0 (nul):
Output stream #0:0 (video): 3 frames encoded; 3 packets muxed (257 bytes);
Total: 3 packets (257 bytes) muxed
1 Like
I have an HDHR Prime bought 6 years ago and an HDHR Connect bought 3 years ago. Both have the very latest firmware updates - Release 20190621.
If you’re running the experimental transcoder please make sure you’ve updated to v2019.08.06.0143. I’ve found a bug that can cause the DVR to hang that is now fixed.
I updated to release 2019.08.06.0711 and turned hardware transcoding back on.
No joy - video playback does not start.
2019/08/06 09:25:12 [ENC] Starting encoder for ABC World News Tonight With David Muir 2019-08-05 2019-08-05-1830.mpg in D:! Channels_DVR\Streaming\file4023-ip127.0.0.1---10000-1080-1\encoder-0-035616962 at 0 (0.000000) with 0.01
[mpegts @ 0000000000ded9c0] Dropped corrupted packet (stream = 1)
[mpegts @ 0000000000ded9c0] Dropped corrupted packet (stream = 2)
2019/08/06 09:25:13 [ENC] Segment 0 has unexpected duration 0. expected=1.234 actual=3.937 expected_pts=0.000000-1.234000 actual_pts=1.254000-5.241311
2019/08/06 09:25:13 [ENC] Segment 0 using encoded segment 0 (3.937267): duration=5.241311 video_duration=3.987311 video_pid=256 video_pts=1.254000-5.241311 pts=0.000000-5.241311 file=D:! Channels_DVR\Streaming\file4023-ip127.0.0.1---10000-1080-1\encoder-0-035616962\stream0.ts
2019/08/06 09:25:13 [ENC] Encoded segment 0 at 0.0000-1.2340 (1.2540-5.2413) for 3.937 as D:! Channels_DVR\Streaming\file4023-ip127.0.0.1---10000-1080-1\encoder-0-035616962\stream0.ts to D:! Channels_DVR\Streaming\file4023-ip127.0.0.1---10000-1080-1\stream0.ts
2019/08/06 09:25:27 [ENC] Request for 397 is more than 10 from the last encoded segment of 0
2019/08/06 09:25:27 [ENC] Stopped encoder for ABC World News Tonight With David Muir 2019-08-05 2019-08-05-1830.mpg in D:! Channels_DVR\Streaming\file4023-ip127.0.0.1---10000-1080-1\encoder-0-035616962 after starting from 0 without encoding any segments
2019/08/06 09:25:27 [ENC] Starting encoder for ABC World News Tonight With David Muir 2019-08-05 2019-08-05-1830.mpg in D:! Channels_DVR\Streaming\file4023-ip127.0.0.1---10000-1080-1\encoder-397-112525113 at 397 (484.703000) with 0.01
[mpegts @ 000000000121bc00] Dropped corrupted packet (stream = 1)
[mpegts @ 000000000121bc00] Dropped corrupted packet (stream = 2)
[mpegts @ 000000000121bc00] Dropped corrupted packet (stream = 1)
[mpegts @ 000000000121bc00] Dropped corrupted packet (stream = 2)
[mpegts @ 000000000121bc00] Dropped corrupted packet (stream = 1)
[mpegts @ 000000000121bc00] Dropped corrupted packet (stream = 2)
2019/08/06 09:25:28 [ENC] Segment 396 has unexpected duration 0. expected=1.201 actual=3.987 expected_pts=484.703000-485.904000 actual_pts=484.715667-488.702978
2019/08/06 09:25:28 [ENC] Discarding pre-start segment 396 (3.987322): duration=4.021311 video_duration=3.987311 video_pid=256 video_pts=484.715667-488.702978 pts=484.681667-488.702978 file=D:! Channels_DVR\Streaming\file4023-ip127.0.0.1---10000-1080-1\encoder-397-112525113\stream396.ts
2019/08/06 09:25:33 [ENC] Stopped encoder for ABC World News Tonight With David Muir 2019-08-05 2019-08-05-1830.mpg in D:! Channels_DVR\Streaming\file4023-ip127.0.0.1---10000-1080-1\encoder-397-112525113 after encoding 397 to 396
I do have an odd problem when accessing my Channels DVR settings. I always get the message that " The Windows firewall rule for Channels DVR is not enabled..
However, when I check the firewall settings, Channels DVR is allowed through the firewall:
Could this affect the attempts by the encoder to access my HDHR hardware if it thinks it is blocked???
Well that problem is back for me. I really wish I could enjoy my TV shows without them stopping and having to restart. So annoying!! I just want to watch TV..
This is getting absolutely ridiculous.
Have you tried turning the firewall off for a bit and then playing ?
I am not going to do that. There is no need. I have went back to "Current" release of Version
2019.08.03.0055 and hope I have better luck. Although now that I am on this version the video quality has dropped, again. Very frustrating.
OK but at least if you were to turn off the firewall and it worked you would know if it is the firewall or a firewall update.
Good suggestion!
However, I just tried it and it makes no difference. I turned off private/local firewall only.
Thankfully, I can still run with software encoding and everything is fine.
1 Like
At least it appears it is not the firewall but the hardware encoding ... great trouble shooting.
@mike48085 Your issue is related to the Intel hardware encoder. Switching to software fixes the issue because the bug is only in the intel driver. We have reproduced this bug and will have a fix available shortly.
@Jackamus We don't have a good understanding of your issue yet. You're using the Nvidia hardware encoder so your issue is not related to the bug above. It seems to be happening very randomly for you. Before you said it was happening at 10mbit but not 8mbit. Is that still true?