Web player just sits there with a spinning circle

Channels DVR Server
#41

I have the same issues but worse, none of the recorded video's will play from the web (on any browser) or from the Channels DRV add on a Fire Stick or Fire TV. Video starts and spins but just stops.

If I go to the library where all the videos are stores I can play them from a pc or using a separate video player on the Fire TV.

So the Recordings are good, its something to do with the DVR playback.

Using a Synology, have tried reinstalling, even did a clean reinstall and then imported the video's, but even new shows being recorded will not play back.

#42

Using Windows, Mac, ?

Sounds like you have a different issue then what I'm experiencing.
I only see the issue on some recordings in the web player using a web browser on Windows.
In my case those videos play using a Channels client (iPhone) and in a web browser on the iPhone.
They will play in a browser on Windows if I click skip ahead 30 seconds.

The other related issue is some recordings play video, but not audio, until I delete the video index for the recordings. Again, this happens using the web player on Windows, but they work using a Channels client (iPhone) and in a web browser on the iPhone.

#43

I'm on MacOS and this is happening to me too.

Mac: Apple M3 Pro
MacOS: 14.7.1 (23H222)
Browsers: Chrome, Safari, Firefox
DVR Version: 2024.09.10.2115

The videos are in webm container format, probably vp9 encoding as they were downloaded from youtube.

I will note that 100% of videos are doing this for me and all of these videos play completely fine from the iOS and tvOS apps.

#44

Do you have an HDHR tuner as a source on your DVR?
Most of the recordings I have problems with are recorded from my HDHR Prime tuner.

#45

You might consider removing the DVR web UI Player since it's not working.
So frustrating when you start playing a recording and some minutes into it freezes with the spinning circle. Not a good experience.
Happened with three recordings I tried watching tonight.
I use a Windows PC and Browser to watch in the DVR web UI Player.

#46

I found out that a browser setting was causing the web player not to automatically start playing. Never thought the setting would affect it since it would work intermittently.

I have autoplay of audio/video disabled by default on all my browsers. Had to create site specific exceptions to enable it for each of my DVR servers IP:PORT on each browser.

Now the web player starts automatically instead of showing a spinning circle. Although it still stalls sometimes during playback (freezes with a spinning circle).

2 Likes
#47

Doing it again tonight. I have autoplay allowed in my browser settings.
Tried to watch a completed recording and just get the spinner, but it thinks it's playing.
Have to skip forward 30 secs to get it to play, then back 10 seconds 3 times to get to the beginning.

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Rebuilding/Deleting video index didn't fix it.
Using the Channels DVR player, not the latest version of hls.js player
Didn't think of trying that until after I watched and deleted the recording.

#48

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