Xfinity TVE on the blink again?

[nlomis]

Many channels have dissapeared from the guide. Examples CNN and Fox News are missing. ESPN and others are not missing. Ran the troubleshooting, all good/all green checks ( in the past I had errors that would fix this problem). Im able to view CNN and Fox News on their native apps using my xfinity login. So I think this is something the Channels admin will need to update with a pre-release fix? Any thoughts/help appreciated. Ive re scanned a few times and the missing channels do not show up

[chDVRuser]

@nlomis

Im able to view CNN and Fox News on their native apps using my xfinity login.

That has nothing to do with how Channels DVR TVE works.

About TV Everywhere

TV Everywhere Uses your cable login to create a virtual tuner in the DVR software Connects to internet video streams available directly on each network’s web site Read more about TV Everywhere in our support docs Technical overview The DVR software connects to network streams using a background (headless) Chrome browser controlled by the DVR During the channel scan, the DVR will navigate the Chrome instance to each network website and enter your cable login to see if it works Supported…

Try TVE Troubleshooting tips

[chDVRuser]

@nlomis

Ive re scanned a few times and the missing channels do not show up

What errors do they show for the missing channels

TV Everywhere Troubleshooting

In your Channels DVR Server web admin, you can view your source’s list of channels and their authorization status. Find your source in the Settings tab and choose the Rescan Channels option.