YouSee Denmark Guide Data missing/incorrect

I am missing the same as Ayla, except here I get both logo and EPG for Eurosport 1.

In addition I am missing the following:

Channel 16 - TLC - Missing logo and EPG
Channel 19 - TNT - Missing EPG
Channel 23 - dk4 - Missing logo and EPG
Channel 24 - Comedy Central - Wrong EPG (Comedy Central from a different region)
Channel 89 - TV4 - Missing EPG
Channel 65 - Viasat Series - Missing logo and EPG
Channel 84 - BBC W - Missing logo and EPG
Channel 20 - MTV - Missing logo and EPG
Channel 73 - TLC - Missing logo and EPG
Channel 16 - TLC - Missing logo and EPG
Channel 91 - ARD (Das Erste) - Missing logo and EPG

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Any update on correcting this?

Many of the channels were fixed already. The rest are underway.

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I see 3 of the above fixed after running the setup again. Can you let us know as the rest gets corrected?

What do I need to do, both on server and client, to get the latest EPG changes?

I still see a lot of errors.

I still have the above questionā€¦

Also, the reported channels still have the wrong EPG data, itā€™s getting harder to justify the expense I think.

Iā€™m not sure why our provider is having such a hard time with correct data for YouSee. Other providers in Denmark seem to be fine.

I was able to find fixes for 6 channels:

Channel 3, DR K = 87727
Channel 11, TV3 Puls = 87807
Channel 15, Canal9 = 81392
Channel 35, ID = 65973
Channel 84, BBC W = 36844
Channel 91, ARD (Das Erste) = 67295

I sent this to them last month, but they ran into some problem making the changes.

Since they have not been able to add these, I have added some custom channel mapping code to our DVR so we can easily add our own fixes without waiting on the provider.

Please update to the latest pre-release DVR build, by going to the DVR web UI settings page, hold down SHIFT KEY on your keyboard, and click Check for Updates. After it updates to v2018.01.04.1821, click the circle refresh icon next to the DVR lineup and then see if the correct data loads for the above six channels.

Channel 3, DR K = OK
Channel 11, TV3 Puls = Wrong EPG. You have the data and Logo for TV3 +, not TV3 Puls
Channel 15, Canal 9 = Wrong EPG. Some German channel.
Channel 35, ID = OK
Channel 84, BBC W = OK
Channel 91, ARD = OK

I will post a new listing of the other errors in the Yousee EPG later.

Thanks for trying to fix it - the most important ones for me and the family, still missing EPG after the update:

Channel 14, 6ā€™eren
Channel 15, Canal9
Channel 37, TV3 Sport
Channel 38, TV3 MAX
Channel 49, TV2 Sport

Could you manually fix those maybe?

Thanks.

Looking back through this thread, I see your comment about Yousee using different channel numbers i different regions. Just so you know, the PDF you link to in the top.of this thread say on the webpage that this is the channel map for all regions. So that should indicate Yousee uses the same channel numbers all over Denmark.

We have received a notice from our provider that they are making some changes to DNK guide databases:

In an effort to continually improve our products and services, we are transitioning our data source for lineup information to improve data quality and flexibility. Certain international market lineups will now be maintained by Gracenote specialists. As part of this effort, we are asking you to transition to new lineups and data.

This migration starts next Tuesday, Jan 23.

I think this is part of the reason they were so slow to make changes, because the database was already under migration. Once the migration is complete, they should be able to make changes again and hopefully fix up the remaining issues.

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This is great news, Iā€™m really looking forward to the EPG being fixed.

As it is now, the family has to use their phone to check the TV guide, in another app.

So, any news on this?

Last I heard was the transition got delayed.

Release date delayed.
Please be advised the Release Availability Date has changed for this transition effort.
We will provide an update next week with a revised schedule.

Since yesterday, we have lost the channel ā€œTV 2ā€.

Itā€™s the most watched channel in Denmark, so itā€™s a pretty big problem that we canā€™t see this one now(!)

I have tried to run a scan for new channels, but instead of ā€œTV 2ā€ there are now two channels named ā€œKanal5ā€.

I think ā€œTV 2ā€ was channel 4 or 5, but I donā€™t remember since I canā€™t see it anymore on the list.

The channel is being broadcast, because it works fine, as it always has, in ā€˜TvhClientā€™.

Any news, itā€™s unusable right now?

We are using TvhClient, as the guide is totally off in Channels, and channel ā€œTV 2ā€ is missing completely.

Our provider has finished their transition.

Please click the trash icon under the hdhomerun and re-enter your postal code to select the new option.

I trashed my guide settings, and when I select Denmark and postal code: 2000, ā€œYouSeeā€ is no longer available?

So now I can only use local broadcast epg.

I checked and YouSee is not showing up either. I emailed Gracenote to ask them to fix it.

Thanks for that. YouSee is now available again, but thereā€™s still so many EPG errors and wrong channel mappings, that itā€™s practically unusable.

Would a XML option be possible, which we could manage from the Admin interface?

The XML I use from https://honeybee.it/ with Tvheadend is perfect, and this is the kind of quality I would like to see from the paid EPG in Channels.

Thanks again.