One thing I failed to mention earlier - when a blank line on the guide is present, it's impossible to scroll vertically either up or down. In this event, the only way to navigate is to scroll horizontally left or right beyond the blank line area and then scroll either up or down. This is happening daily.
Obviously this is extremely frustrating. My wife is very unhappy and wants to return to using Tablo instead of Channels.
Since reporting this problem over a month ago, we've not seen a solution come forth nor any workaround.
Meantime, we've submitted numerous diagnosis reports with no response.
We're running low on patience and need a solution soon.