I am using the latest version on the fire tv app store Channels 3.0.0 and it works fine when I am home and I can use on my phone and web browser anywhere. When I click on the Channels Plus, and select Away From Home it crashes the app everytime. I have an Amazon Firestick 4k and have tried clearing cache, clearing data and reinstalling. The port is open and I have verified it. Is this an app issue?