Live TV Playing In Slow Motion on Apple TV 4k

@jaylittle unfortunately you weren't on the build with the fix. You'll need to go into the Testflight app and update.

Sorry I hadn't installed it yet - was just trying to submit more diagnosis in case it would help. As of right now I'm now running the Channels Beta on my primary television. I'll let you know how it goes, thanks!

I've submitted diagnostics twice today. Both times, the slow framerate was happening directly before hitting submit.
First time was before I upgrade to the pre-flight version. Second time (just now, April 4, 4:20PM ET) was after updating to the preflight version.

edit: sorry, probably not on the pre-flight version, this is the app itself, not the server, right?

Yes, it’s a separate app to install.

You can join our TestFlight beta program by visiting Channels — Beta Program from an iPhone or iPad and then downloading the TestFlight app on your Apple TV.

If you do not have an iPhone or iPad please email your Apple ID email address to [email protected] and we can add you.

I'm getting an invalid link when I try to open itms-beta://testflight.apple.com/join/kxU7lcEN on my iPhone. I sent an email.

edit: didn't realize i needed testflight installed on my phone and not just tvOS.

Reported this exact issue with diagnostics submitted, but I guess it got missed. OTA Dropping Frames

TestFlight appears to have resolved the issue. Will do some more testing the next couple days then I’ll mark mine as solved.

[Edit] Not resolved. Diagnostics submitted from the client per tmm. OTA dropping frames - #6 by Rt9IByWrWotnb9U

Okay I have the Test Flight build installed and just experienced the issue again. Diagnostics submitted.

Same issue here, I will try the beta

Just had issue with beta, logs submitted

Here's another Testflight beta that will hopefully do a better job. If it doesn't, please submit diagnostics again.

Happened just now, submitted logs

sorry, was on last beta, just updated, I'll post if problems

Just happened on the 2nd beta, diagnostics submitted.

@mhamdingo and this only happens for live TV? you don't ever see this happen on recordings?

That's correct, only live TV (direct from HDHR). Recordings are all perfect.

Please try this build and let us know when you reproduce it so we can see if the diagnostics from it tells us anything about the cause.

Was still running 4.5.2139, but confirmed it’s happening on live recordings as well; diagnostics just submitted.

What do you mean by "live recordings"? Does this happen when you have something that is no longer live (is a recording)?

I’m watching a game that’s being recorded right now, I’m behind live by 10 minutes or so and the frame drops still happen. On 4.6.207; just submitted diagnostics again.

Only Live TV from HDHR, for me. Pluto, etc are all fine, as are recordings.