Looping playback (Max Headroom effect)

I am having trouble with TVE recording on CNN.The recordings will often loop once or several times, or even indefinitely until skip forward is used. The loop seems to be about 3 - 5 seconds. There are no log file entries at the time of the recording, nor during playback. I haven't noticed it on any other channels.

This happened on msnbc the other day for some weird infomercial - it went away after a few hours

I have noticed this happening as well, on recordings for local stations from HDHR.

This is not possible on HDHR recordings. Please check the dvr Log from the time of the recording

Maybe I am not describing it correctly. I have a recording from a local channel off of the HDHR. When watching the recording I get about 9 minutes into it, then it skips back to around the 8:30 mark. It continues and repeatedly skips backward for the rest of the program. I can recreate it from the recording everytime. Multiple FireTVs. When I view the file directly from the server it plays without issue. I submitted the logs from the client.

Please submit diagnostics from the FireTV when this happens and post here when uploaded

I submitted diagnostics from the FireTV yesterday around 6:00 PM central. Do I need to do it again? Thanks.

If you're at home your FireTV should be set to Home Streaming Quality: Original

FWIW - I noticed that there was some kind of glitch in one the recordings that exhibited this behavior. When watching the recording on the Fire TV stick, it would loop one or more times at the point of the glitch. If I watch the same recording on the server using VideoLAN, I could detect some kind of tiny discontinuity at the same point in the recording, but it would continue past it.

I suspect that I have a network issue being caused by my router firmware (LEDE), and/or a pair of Netgear ethernet switches that I have cascaded, and that the issue my be interfering with the Fire TV stick, and the Channel app's ability to cope. I plan to refresh/update the router firmware, and to completely reconfigure the network to hopefully get the network working well again. I'll let you know what the results are, but it will be a week or so before I can do it.

Also, for me anyway, this seems to be a problem with CNN. I haven't noticed it on any other channels.