for the past several weeks, i had to rescan NFLN because it wouldn't work...i guess it needed to be re-authenticated
All from iPhone: Using YTTV credentials, I can authenticate on nfl.com but unable to do so in Channels. Error message is Cable provider authentication failed
Logs have been submitted as d26d2ce1-0f94-42bf-89c9-54c57e5e6df6 .
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At your advice, I have opened a support case. I really didn't want to be a nuisance if they already had several of you with open cases, but we'll see if they can use my additional info...
- Yes, I can authenticate and watch via browser.
- Provider=Spectrum
- Error: Cable provider authentication failed.
Same type of problem for me. I just sent a support email with log and description.
- Hulu Live
- Able to authenticate on NFLN website
- Re-scan or removing/re-adding source produces error "invalid token resp" for NFLN
Mine is still working with FuboTV, however, I was unable to get it to authorize when I tried to add it to one of my other VM channels installs that I use to feed my main one. That tells me that once my authorization is up I will be in the same boat as everyone else. Another way to watch the games tomorrow is to add the NFL app (mine are all Apple TV's) and use your credentials to authenticate. Mine is working that way.
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Thank you for taking the time to do this test, it is very informative!
Also having issues authenticating in the channels app with Directv. No problem watching through the website. Unfortunate timing with there being 3 games on the NFL network today. Seems like the NFL Network has a pretty buggy implementation of its feed which has to be annoying for the devs.
Same problem here...
Provider: Hulu Live
Channels Release: 2022.12.12.0138
Channels Error: Cable provide authentication failed
NFL.com: Working fine with Hulu credentials
working fine with Optimum and Fios. never, ever had a problem with the nfl network. please dont break it for me when you try to fix it for them! 
I have FIOS and am having issues.
Hulu Live, mine seems to be redirecting to authenticate with Hulu via email code. I don’t know if there is a way for me to remote control Channels’ web browser beyond viewing the error_screenshot.png.
I don’t know what to tell you. Never had a problem. Definitely not a channels problem.
2022/12/17 13:06:06.492267 [TNR] Opened connection to TVE-Verizon for ch6192 NFL
2022/12/17 13:08:14.832300 [SNR] Buffer statistics for 192.168.1.40 (iPhone) for ch6192 NFL: buf=0% drop=0%
2022/12/17 13:08:14.844521 [TNR] Closed connection to TVE-Verizon for ch6192 NFL
Devs are usually right on top of this. Hope all is well with the team!
I'm running channels in a docker container on unraid with a spectrum login.
2 Likes
I have basically the same problem. My provider is Hulu Live. I can watch the NFL Network on Hulu, but I get errors when I scan Hulu for TV Everywhere. Here is the log showing connection refused. My Channels Version is Version 2022.11.15.1908
2022/12/17 13:29:54.179659 [TVE] action=version product=HeadlessChrome/108.0.5359.124 jsVersion=10.8.168.22 protocol=1.3 revision=@603c1cb86aff29563721da2a6351c0d08865350d
2022/12/17 13:29:54.261298 [TVE] action=set_cookies domains=1 cookies=1
2022/12/17 13:29:54.309401 [TVE] action=mock
2022/12/17 13:29:54.313762 [TVE] action=navigate url=https://www.nfl.com/network/watch/nfl-network-live
2022/12/17 13:29:54.314504 [TVE] action=request type=Document method=GET url=https://www.nfl.com/network/watch/nfl-network-live
2022/12/17 13:29:54.314525 [TVE] action=auth_domain domain=www.nfl.com
2022/12/17 13:29:54.314533 [TVE] action=nflauth step=start
2022/12/17 13:29:54.784921 [TVE] action=wait_for_page
2022/12/17 13:29:54.807176 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://cdn.adsafeprotected.com/iasPET.1.js
2022/12/17 13:29:55.062931 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://apv-launcher.minute.ly/api/launcher/MIN-70000.js
2022/12/17 13:29:55.065562 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://securepubads.g.doubleclick.net/tag/js/gpt.js
2022/12/17 13:29:55.068249 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://cdn.onesignal.com/sdks/OneSignalSDK.js
2022/12/17 13:29:55.785275 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://dpm.demdex.net/id
2022/12/17 13:29:55.793721 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://smetrics.nfl.com/id
2022/12/17 13:29:55.799842 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://dpm.demdex.net/id
2022/12/17 13:29:55.825874 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://www.googletagmanager.com/gtag/js
2022/12/17 13:29:55.828984 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://d1z2jf7jlzjs58.cloudfront.net/keys/nfl.com/p.js
2022/12/17 13:29:55.860689 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://nflenterprises.tt.omtrdc.net/rest/v1/delivery
2022/12/17 13:29:55.870970 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://dpm.demdex.net/id
2022/12/17 13:29:56.042735 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://www.googletagmanager.com/gtag/js
2022/12/17 13:29:56.074428 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://smetrics.nfl.com/b/ss/nflglobal2016/10/JS-2.23.0-LCXS/s09049725512018
2022/12/17 13:29:56.075729 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://secure.quantserve.com/quant.js
2022/12/17 13:29:56.106379 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://resources.xg4ken.com/js/v2/ktag.js
2022/12/17 13:29:56.106673 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://services.xg4ken.com/js/kenshoo.js
2022/12/17 13:29:58.720407 [TVE] action=error_response type=Fetch error=net::ERR_ABORTED url=https://www.facebook.com/x/oauth/status
2022/12/17 13:30:01.455793 [TVE] action=page_ready
2022/12/17 13:30:01.455843 [TVE] action=wait_for_page done=true reason=page_ready
2022/12/17 13:30:01.466784 [TVE] action=click_interstitial
2022/12/17 13:30:01.468323 [TVE] action=tvejs msg="nflSelect: path=/network/watch/nfl-network-live"
2022/12/17 13:30:01.479142 [TVE] action=wait_for_interstitial timeout=12s
2022/12/17 13:30:01.482512 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://dpm.demdex.net/id
2022/12/17 13:30:01.622359 [TVE] action=request type=Document method=GET url=https://www.nfl.com/activate/448YSC
2022/12/17 13:30:01.622399 [TVE] action=nflauth step=activate_start
2022/12/17 13:30:01.828803 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://cdn.adsafeprotected.com/iasPET.1.js
2022/12/17 13:30:01.917036 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://apv-launcher.minute.ly/api/launcher/MIN-70000.js
2022/12/17 13:30:01.925974 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://securepubads.g.doubleclick.net/tag/js/gpt.js
2022/12/17 13:30:01.969458 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://cdn.onesignal.com/sdks/OneSignalSDK.js
2022/12/17 13:30:02.048094 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://secure.quantserve.com/quant.js
2022/12/17 13:30:02.065038 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://dpm.demdex.net/id
2022/12/17 13:30:02.065147 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://www.googletagmanager.com/gtag/js
2022/12/17 13:30:02.085590 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://nflenterprises.tt.omtrdc.net/rest/v1/delivery
2022/12/17 13:30:02.085667 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://d1z2jf7jlzjs58.cloudfront.net/keys/nfl.com/p.js
2022/12/17 13:30:02.085829 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://www.googletagmanager.com/gtag/js
2022/12/17 13:30:02.098278 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://resources.xg4ken.com/js/v2/ktag.js
2022/12/17 13:30:02.098326 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://services.xg4ken.com/js/kenshoo.js
2022/12/17 13:30:02.102360 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://dpm.demdex.net/id
2022/12/17 13:30:02.103421 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED url=https://smetrics.nfl.com/b/ss/nflglobal2016/10/JS-2.23.0-LCXS/s07780350268492
2022/12/17 13:30:02.901628 [TVE] action=error_response type=Fetch error=net::ERR_ABORTED url=https://www.facebook.com/x/oauth/status
2022/12/17 13:30:08.014776 [TVE] action=page_ready
2022/12/17 13:30:08.014807 [TVE] action=nflauth event=page_ready
2022/12/17 13:30:08.025273 [TVE] action=click_interstitial
2022/12/17 13:30:08.026742 [TVE] action=tvejs msg="nflSelect: path=/activate/448YSC"
2022/12/17 13:30:08.032476 [TVE] action=wait_for_interstitial timeout=12s
2022/12/17 13:30:09.136305 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED url=https://dpm.demdex.net/id
2022/12/17 13:30:09.637982 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/api/v1/authenticate
2022/12/17 13:30:10.489196 [TVE] action=request type=Document method=GET url=https://auth.hulu.com/oauth2/login
2022/12/17 13:30:19.039580 [TVE] action=page_ready
2022/12/17 13:30:19.039636 [TVE] action=wait_for_interstitial done=true reason=page_ready
2022/12/17 13:30:19.039660 [TVE] action=fill_form u=
2022/12/17 13:30:19.045715 [TVE] action=wait_for_auth timeout=12s
2022/12/17 13:30:31.048341 [TVE] action=auth_timed_out
2022/12/17 13:30:31.048408 [TVE] action=screenshot
2022/12/17 13:30:32.076087 [TVE] action=screenshot size=161174
2022/12/17 13:30:32.101217 [TVE] action=capture_html
2022/12/17 13:30:32.103978 [TVE] action=capture_html size=97157
1 Like
The problem is actually Channels DVR timing out waiting for Hulu.
You should update to the latest prerelease version and try again,
Same error after updating to the latest pre-release. But I've now noticed that Hulu is sending me a verification code via email each time I rescan the NFL channel. So it appears to be a different authentication method but how do I enter the code?
Also broken here on Spectrum
@AeroR1 Mine is also working. However, when I try to use the same credentials to authenticate on a different server, it won't. The same will most likely happen to you. Once you/me have to re-authorize we will be probably be stuck where everyone else is.
2 Likes
I just want to say the Android TV NFL app is as bad as the Vikings have been in the first half... and crashed just as many times! I had to switch to ::shudder:: the Roku. 
Just one half of football and this has been a miserable experience compared to the ease of Channels. I cannot wait for this to be fixed!