Dude, there has been serious issues with Nvidia's software releases on the Shield since it first came out. I know, since i bought the 2019 model when it first came out. I and many others have posted about issues many times on their forms. Send in bug reports....all ignored.
They do NOT care about fixing issues, and only say a fix will come soon if they even acknowledge an issue exists. 8 months, users waited for them to "fix" the removal of Bluetooth Audio codecs and other issues. And the update did not even fix it. Took another 6 months or so. You can see it on their forums.
The Shield so rarely gets updates, its a joke.
At this point, my 2 Shields still work fine as Clients devices for Channels DVR and my Pi as the server, and so far, have no issues, but that is the only thing they are used for now, and only app that is installed, i removed all others. I myslef, for my use, moved to Apple TV 4K some time ago. Much better experience.
I would suggest, as all the others and devs here state, since it can not be fixed, move to some other platform for your server. And, if the Shield it self is now pretty much unusable as a device, go get a Google Chromecast with google TV or Walmarts cheap Android Tv streamer thingy, to use in the mean time, as you wait long time for Nvidia to get their s*** together.