You've already been given an answer. Use a vpn during setup to avoid this issue.
I know. The other person said there was another way so I was try to follow up.
I didn't have to use a vpn.
I don't know what to tell you. It just works. Every time I log into any streaming site it picks MY credentials and I must click “Sign in with another account”, I do, and it works with my parents username. Maybe because they are just down the street in same area code? Never needed to use vpn.
ESPN app credentials have sometimes been "stuck" on me and my Spectrum account on my Firestick 4K. What I did was use my phone to make a temporary hotspot, connect to that, and it would get un-stuck with the other credentials. I would then connect to my Spectrum internet and all was well. Maybe something similar is happening to you with Channels?
So that also works for me. Using individual apps or websites I just click the "Sign in as another account".
What I need to do for the Channels DVR then is use a VPN or hotspot. Scan all the TVE channels then connect back to my Spectrum Internet. Just like you do with the hotspot.
Thanks
MSNBC not working, just sits and spins until I hit back button
2021/09/08 22:49:13.411778 [TNR] Opened connection to TVE-Spectrum for ch6050 MSNBC
2021/09/08 22:52:11.631611 [TNR] Closed connection to TVE-Spectrum for ch6050 MSNBC
If I restart or kill the docker container while trying to load the channel, audio will start playing with no video until the cache runs out
CBS is back now FOX is gone. Not even showing up to manually scan.
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Update latest prerelease, then turn the TVE locals checkbox off and back on from a https url (like my.channelsdvr.net)
Still not there
Submit diagnostics and email support
The first post says all subscribed, TVE channels should work. That appears to be mostly true. The most notable (to me) channel that doesn't work is NBCSN. When I try to manually rescan just that channel, it reports "stime response: 410 Gone". I've confirmed that I can watch NBCSN on nbc.com. Does anyone know what the 410 Gone response means and if it can be resolved?
That error is fixed in the DVR prerelease. Click the down arrow next to Check for Update and select Pre-release
Cool. Thanks very much.
Channels DVR was working well (I love this product!) until I started getting "Tuner Unreachable" today.
The HDHR channels work perfectly but the TVE channels fail with "Tuner Unreachable" error. Attempts to rescan the individual channels fail with a "Cable provider authentication failed" error. Fwiw, cable provider is Spectrum and my Spectrum credentials
& authentication work fine everywhere else.
I welcome all advice and guidance.
Have you updated to the latest pre-release?
Thank you for the suggestion. I updated to pre-release 2021.12.03.1543 and scanned the TVE channels again. Sadly, I still get "Cable provider authentication failed" error.
Another clue, Spectrum channels below 6303 fail, Spectrum channels above 6700 work. Does this help?
Not really. Channels 6700–6999 are free internet streams that require no authentication; they will work regardless of the status of your Spectrum credentials.