Provider - Xfinity

[jh95959]

Two suggestions, just shots in the dark:

• I couldn't add a source while using Chrome 117. So it might help to get Chrome on your NAS up to a more recent version. But I have no idea how to do that...
• there's another player in this game, namely the server(s) on the Xfinity side. They may have changed something which made my add-source suddenly work. Try adding the source every day or so. Even if you get errors, the other side is probably getting errors also in their logs. That may motivate them to change something.

Good luck!

[chDVRuser]

@jh95959

So it might help to get Chrome on your NAS up to a more recent version. But I have no idea how to do that

On a Synology, I only know of two three ways, since chrome is integrated in the install and not a separate chrome/chromium like Mac, Windows, etc.

1. Click and hold the Sign In button when adding the TVE source
2. Use either the Synology package or the :tve docker container, whichever uses the latest chrome version.
3. Run Support > Troubleshooting and if Chrome can be fixed/updated you will see a button for it
   

[AtoZ0to9]

Xfinity issues are usually the 2FA needing to be turned off, or an outdated chrome

Whenever I have to readd xfinity, I have the best results over VPN (you can manually scan channels to get your locals over TVE after it's added and the VPN is off), and always use the long press sign in button. I almost always have to manually rescan some channels to get them going.

[rickywong]

@rickywong

for all the support so far. I'll keep waiting. Still having the "Blocked by Xfinity: There was an error processing your request. Please try again." error. Upgraded 2024.10.14 to 2024.10.17.1732, Synology with Chrome 114.0.5735.199.

I moved off the Synology app to Docker, got Chrome 120 but had the same issue.

I tried routing the whole Synology through VPN (yes I know it works) to other world IPs (xfinity with auto-authenticate off, and non-xfinity), and still had the same issue. (I connected to the Channels web UI using Tailscale.)

I gave up and tossed Channels DVR Server on a Mac mini (same one I'm using for CC4C for NBCSBA) and authenticated to TVE-Comcast_SSO with no issues. Then added a custom channel from my main/Synology Channels DVR to point to http://macmini:8089/devices/TVE-Comcast_SSO/channels.m3u and http://macmini:8089/devices/TVE-Comcast_SSO/guide/xmltv

I'm late to this workaround, but the NBA season just started. Hopefully this holds up long enough for TVE to eventually get fixed. For now, looks like I'll still be supporting and doing my annual Channels DVR renewal next week.

[BrienD]

I'm experiencing the Blocked by Xfinity error, with 82 channels instead of the typical 155. Noticed that when I try logging into, for example, the TBS app with my credentials outside Channels, it says it's not authorized on my plan, despite being on my plan, and I'm able to watch the channel on Xfinity Stream

[chDVRuser]

Try the TBS Live websites (where Channel gets it from) TBS East or TBS West and see if you can Sign in with Xfinity and watch it Live.
If not, it's an issue with the Xfinity auth servers, or it's not in your Xfinity package.
That's how TVE works w/Channels DVR. Has nothing to do w/Xfinity Stream or any app.

Here are some TVE Troubleshooting tips

[tonyk2342]

Im getting the same issue since last night.

[Edwin_Perez]

I find XFINITY has more problems when installed on docker and Linux ... My windows install never has problems authenticating all channels but the Docker and ubuntu constantly fails. So I use my Windows TVE to feed all my other servers. The channel Dockers are always behind on Chrome updates ... Docker Chrome version up to date: 120.0.6099.129 ... Windows Chrome version up to date: 130.0.6723.93

my Windows has 147 Channels which is what I expect authorized ...

My Docker ubuntu install only has 131

Docker

Windows

[chDVRuser]

Are you able to authenticate and stream Live at the TBS websites below?

@chDVRuser

Try the TBS Live websites (where Channel gets it from) TBS East or TBS West and see if you can Sign in with Xfinity and watch it Live.
If not, it's an issue with the Xfinity auth servers, or it's not in your Xfinity package.
That's how TVE works w/Channels DVR. Has nothing to do w/Xfinity Stream or any app.

Here are some TVE Troubleshooting tips

How about at the NBC Live website ?

[tonyk2342]

NBC works fine from the Website. Some other sites work from AppleTV etc but still getting the same message trying to re-add the TV Everywhere source. Running Channels on a UnRaid Docker. I tried upgrading to the latest Beta but that did not help.

[chDVRuser]

Channels DVR TVE has nothing to do with other apps like AppleTV, etc.

If you can authenticate using your browser at a Network Live website that your Provider gives you TVE access to using your Provider credentials, but are having issues using Channels DVR TVE authenticating with it, follow the TVE Troubleshooting tips

Sorry, but there are hundreds of posts about this on this forum, and we get tired of repeating ourselves constantly. Channels DVR TVE uses the network live streaming websites, not an app or your provider streaming website. Many providers have issues with their TVE auth servers in providing this service to their users and timeout or give errors when trying to authenticate.

You can also see issues raised by users for CDVR TVE access in this section TV Everywhere - Channels Community of the Community Forum (which isn't an Official Support Forum)

[tonyk2342]

I was able to get it working on an Mac Mini and then pulling it over to the Unraid docker via the M3U URL. So it looks like Xfinity does not like the Linuix browser on Unraid. Is that the best way to get around this problem permanently? I don't want to move everything from Unraid Channels as I like the way it works except for this issue.

Thanks for all your help.

[Edwin_Perez]

I also find Docker XFINITY TVE unreliable ... I did something similar except I use windows ... I had to run Channels DVR TVE on Windows and feed via M3U to my other DVR. I have totally given up on UBUNTU Server and Docker to host my DVR if I want to use TVE.

[CptKirk]

New user in Houston, TX. Followed info at the top of the post. Used username, not email. 2FA was not enabled anyway.

Have Local Networks via TV Everywhere checked.

After scan there is no NBC listed for local channel.

ABC, CBS and FOX are found.

Any suggestion on how to get NBC to show up?

[nigelsmith]

NBC no longer available.

https://community.getchannels.com/t/provider-xfinity/18118?page=51

[CptKirk]

I'm sorry but that link doesn't really go anywhere (but up to the middle of this log thread) or state that NBC is no longer available.

I can go here https://www.nbc.com/live?brand=nbc&callsign=KPRC, which is linked to XFinity and stream NBC.

I can go here https://www.xfinity.com/stream/live/Watch-KPRC-2-News-at-4pm/7728061817102576105/KPRCD, logged in with my XFinity username and stream NBC.

[tmm1]

NBC, NBC Sports, NBCU Networks No Longer Available via TV Everywhere Providers

NBC, and its regional sports networks, are no longer available in Channels via TV Everywhere providers. NBC is still, and will continue to be, available via over the air antennas. NBC has adjusted their streaming technology to a format that is incompatible with Channels. This is not something that we can adapt to, and ends compatibility with Channels. My NBC channel is still working Your NBC affiliate has not migrated yet but it will within time. So while it works right now, it assuredly will…

[CptKirk]

Thanks. I had not found the Announcements section of the forums.

[AtoZ0to9]

Nothing beats the tuning speed of a full channel scan. Is anyone automating this somehow? I'm using ubuntu. Any quick and dirty solutions for a 2am full channel scan?

[chDVRuser]

What do you mean by

@AtoZ0to9

full channel scan

I'm guessing here, but read this thread from this post Xfinity Cable provider authentication failed - #12 by Edwin_Perez