Provider - Xfinity

I have not updated Chrome since i think I was asked to install it as part of troubleshooting that issue of paswword reset deauth thing months ago.

I have not seen it listed in the Update Manager for Linux Mint.
The only other browser i have installed is Opera, and that does get updates.
Does it auto update in the background?

I thought that a single user could have 2 simultaneous instances, so it must be the chrome thing. Being chrome.

I don't think that applies...cause u do not register a device when u log into a tve site, far as i have seen. And then each browser u use would then also count as a device?

U do register a device when you authenticate to use one of the Xfinity wifi hotspots, i noticed as even if you forget the network on the phone, even wipe and reset the phone, it will still auto connect, cause their system must log the mac address of the phone i surmise. (as well as with the Xfinty Stream app)

Further more, i thought i read that the Channels DVR, thanks to tuner sharing, on the backend connection, only appears as one device no matter how many streams u have going. cause it is only opening one connection and the sever shares that with clients.

I also have not seen any page in the Comcast account portal to Manage Partner devices. I only have seen the page that show the core comcast devices in the home, cable box, dta box, modem, etc.

And, i know for a fact, that the xfinity de-auth, security review, force password reset is NOT related to using to many streams or activity. Cause, it happened to me 2x in a row, few weeks apart, when I was not even using the Channels DVR but to record maybe 2 show per week, and was not even watching live to...so was very little to no usage. Then, just one day, just as the sever started to record a show, after being idel for a day or two, it failed to auth and then i got the email seconds later.

Same issue with Xfinity today. I'd created a new password per request and now I can't log back into TVE. Cable provider authentication failed

Logging in via desktop is fine. Currently on 2021.03.19.0236

Yup...same thing here.
It has been fine for me for months, i just 2 days ago moved to a Pi4 for my server, and just started to really use it today, and Xfinity did this....thought it was related to my migration, they detect some new device or to many new auths...but i see at least a few other users now reporting this happening to them today, so maybe is it is not related to anything i did or the new pi server.

Lots of issues here, too. I’m really hoping the Channels DVR team could work on a new authentication workflow for Xfinity. I only need the local sports channels, and not every channel. So if I could just auth TVE Xfinity with only the channels I need, instead of every channel, maybe I could stay under Xfinity’s radar without setting off whatever alarm is triggering a password reset. I suggest it and share my error logs here.

Still not working. Yea, @speedingcheetah. It likely isn't related to your new server at all. @resjus30: I, more or less, just switch between 4 channels of cable television myself. My experience has now been relegated to content such as The View and reruns of Matlock.

It had been awhile since I'd been asked to create a new password, but I'd normally be back up and running pretty quickly. This time I'd had some channels go missing and multiple rescans couldn't find them. I finally removed the source to re-add it when this issue occured.

Only two weeks and once again Xfinity is failing the authentication. Sigh.

Mine is failing also. On version 2021.03.19.0236 DVR. I had not logged into my xfinity account on any device. The server just randomly showed the authentication error when I was trying to watch a channel.

Every time this has happened since the beginning I've had to wait I minimum the 48 hours otherwise it would not work.

If it still doesn't work after that time frame has expired then there's some other new issue apparently.

no idea if something in the newer pre-release versions of the DVR server suddenly triggered this or if it was unrelated to the server version and just xfinity's trigger somehow many people's accounts

I've had an issue where I had to delete the source and readd it by long pressing the signin because of a chrome error or something. And frequently I have to rescan individual channels. Or sometimes rescan all channels, then rescan each one that doesn't work but should. Had the password thing once. I've just been dealing with it.

I don't know why I had any of the issues. We have 2 clients and they are never in use at the same time. Got a shield in the living room and a chromecast in the bedroom. I'm never in both places at once using both, so I have no idea why I would have any issues.

Having the same issue.

I just submitted logs under the ticket 5dc999ac-0ea1-4f07-a476-39efdc2f864c.

There’s a new bug that has shown up on Channels that has broken my xfinity / Comcast connection to some of my TVE channels. A few of the stations showing the problem are CNN and TruTV. I know both are in my subscription and I can get them by going to the apps within Apple TV and authenticating properly.

What’s happening is your latest build is getting an error with ERR_UNKNOWN_URL_SCHEME when trying to authenticate the channels. I know you can see it all in the logs I submitted but here’s the exact examples of the logs where the error occurs.

Also, you have a second bug with Xfinity that once every few weeks or so, this problem happens when I try and tune in a channel and it says Login form prohibited. The fix is to re-scan all the channels and usually it fixes it. Now it clearly is having problems with a few of the channels in the line up with that same error. Clearly something changed and you guys need to update your scripts.

Also when I do a full scan it’s taking literally 30+ minutes. Probably because of these errors it’s timing out and because there are so many that have this error is tied to it.

Right now, I have to go into my apple TV into the dedicated channels to watch them vs. seeing them directly within the Channels DVR application. Can you please look into this and let me know how fast you can fix this issue.

2021/03/20 13:13:06.200448 [TVE] action=auth mvpd=Comcast_SSO requestor=CNN

2021/03/20 13:13:06.565472 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME

2021/03/20 13:13:06.567467 [TVE] action=mock

2021/03/20 13:13:06.568464 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Comcast_SSO&requestor_id=CNN&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication

2021/03/20 13:13:06.568464 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml

2021/03/20 13:13:06.858793 [TVE] action=request type=Document method=GET url=https://oauth.xfinity.com/oauth/authorize

2021/03/20 13:13:07.090175 [TVE] action=request type=Document method=GET url=https://login.xfinity.com/login

2021/03/20 13:13:07.090175 [TVE] action=auth_domain domain=login.xfinity.com

Here's all the channels I'm currently not getting that I should. I've provided pictorial representations for dramatic effect. Pretty good chunk of good channels not working there, but hey, qvc, and the news from distant cities, just great!

Same as me.

And I'm assuming this is completely out of our control other than the basic stuff the UI allows?

Glad to know it's not just me.

Listing channels, is irrelevant really, since all channels powered by Xinfity would not work.
The only time a channel or 2 may still stream is cause the auth is cached and not yet tried to re-auth.

I have many Cable Cannels that are working just the ones that were posted above are not working. I removed and re-added the source did a full rescan and most cable channels are working except for those posted.

Got the same issue a few weeks back. Had to uninstalled Channels DVR and rolled back to the Stable Release and it started to work again.

In February got two password reset notifications from Comcast a week apart. Most of the time I would reset my sub Xfinity account password (to same password) and remove/add the Xfinity TVE source that would work most of the times. If that doesn’t do the trick try to uninstall and roll back to the Stable Release version that may help.

1 Like

Thanks. I'll wait another day or two before I try rolling back.