Having the same issue.
I just submitted logs under the ticket 5dc999ac-0ea1-4f07-a476-39efdc2f864c.
There’s a new bug that has shown up on Channels that has broken my xfinity / Comcast connection to some of my TVE channels. A few of the stations showing the problem are CNN and TruTV. I know both are in my subscription and I can get them by going to the apps within Apple TV and authenticating properly.
What’s happening is your latest build is getting an error with ERR_UNKNOWN_URL_SCHEME when trying to authenticate the channels. I know you can see it all in the logs I submitted but here’s the exact examples of the logs where the error occurs.
Also, you have a second bug with Xfinity that once every few weeks or so, this problem happens when I try and tune in a channel and it says Login form prohibited. The fix is to re-scan all the channels and usually it fixes it. Now it clearly is having problems with a few of the channels in the line up with that same error. Clearly something changed and you guys need to update your scripts.
Also when I do a full scan it’s taking literally 30+ minutes. Probably because of these errors it’s timing out and because there are so many that have this error is tied to it.
Right now, I have to go into my apple TV into the dedicated channels to watch them vs. seeing them directly within the Channels DVR application. Can you please look into this and let me know how fast you can fix this issue.
2021/03/20 13:13:06.200448 [TVE] action=auth mvpd=Comcast_SSO requestor=CNN
2021/03/20 13:13:06.565472 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME
2021/03/20 13:13:06.567467 [TVE] action=mock
2021/03/20 13:13:06.568464 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Comcast_SSO&requestor_id=CNN&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2021/03/20 13:13:06.568464 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2021/03/20 13:13:06.858793 [TVE] action=request type=Document method=GET url=https://oauth.xfinity.com/oauth/authorize
2021/03/20 13:13:07.090175 [TVE] action=request type=Document method=GET url=https://login.xfinity.com/login
2021/03/20 13:13:07.090175 [TVE] action=auth_domain domain=login.xfinity.com