Repeated crashes with Chromecast with GoogleTV

v4.1.3 was released with the fix. It is still being reviewed by Amazon, but you should be able to update via Play Store.

1 Like

Thank you sir!

Can we grab 4.1.3 via the downloader?

I downloaded the update but I'm still experiencing the stream freezing on random commercials on the Oxygen channel. (1271 Spectrum) once it freezes, if you fast forward the stream it will start again.

Only on live tv?

Is there any change with Settings > Playback > Advanced > Surround Sound: Off

Yes, only live TV. Surround was on, trying now with it off. Any preference on decoder? It defaulted to Hardware.

Froze again with surround sound off and hardware decoder. Trying again with surround off but using software for decoder. This is happening on both TiVo and shield.

Please submit diagnostics from the app after it happens

No problem.

Just happened again and I submitted the following logs.
2022/01/22 20:43:03.580153 New diagnostic log submitted under 9efd9ad3-c8cf-46f5-bd4f-516659b688ff
2022/01/22 20:43:06.346608 New diagnostic log submitted under eebdee42-851f-4886-ad9b-7c27c4fecb79
2022/01/22 20:43:11.395588 New diagnostic log submitted under 2be51c96-f5eb-411c-8813-38fbe6e770d6
2022/01/22 20:43:15.150067 New diagnostic log submitted under 1f88c021-ac19-4f85-b06e-89d4bbef5a3d

Just for additional info. Happened again and submitted additional logs. I've also noticed this topic is being discussed in other posts as well. Would be nice if we could consolidate these for you.

2022/01/22 21:24:33.213472 New diagnostic log submitted under c7363626-a25f-4a2d-ad09-baaa4ce8a191
2022/01/22 21:24:35.661397 New diagnostic log submitted under 2a68c6d7-7b76-4cc0-82fe-ad32484f066a
2022/01/22 21:24:40.194448 New diagnostic log submitted under 6e4b416a-b1cf-43e3-94b8-73ab1bb0a2c8
2022/01/22 21:24:43.585818 New diagnostic log submitted under 3392b0aa-8982-4515-a73f-ff53b00836db