Stream error during commercial break TVE

Channels DVR Server Troubleshooting
#130

I've been dealing with this problem off and on (mostly off recently) for a while now. And I know it's not a Channels issue based on previous troubleshooting.

The most aggravating part it having to manually restart the stream. If the client could put up a message that it was retrying and then do that it would make e life better from a WAF perspective at least.

@speedingcheetah, you beat me to the idea of trying to auto recover/reconnect the stream. It would seem like that would be a reasonable workaround.

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#131

What kinda of "regional" area is affected? How large is regions defined?
I am in the Minneapolis,MN area. But my buddy is way down south in Texas.

#132

FWIW, I'm in North Carolina and using FuboTV. Uplynk is the host referenced in my errors as well.

#133

It's hard for us to know what regions are impacted and what aren't right now. I don't run into these issues at all in Seattle.

#134

I was having this issue the past two days non-stop. Today, it seems to have been fixed by the network. No issues. I'm in AZ.

#135

Still is a serious issue for me. Watching Doscovery now, its done it.
My mother was trying to watch DIY last night, and she says it was crashing like crazy.

I have a little bit of success if, as suggested above, to pause the channel when u first load it for like 30 secs, then let it play. It crashes a bit less, but still happens frequently.

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#136

I've personally encountered this, but only occasionally, and not with any regularity to call it anything other than normal internet failures/network issues.

(For reference, this was using Charter/Spectrum and DirecTV credentials in the Los Angeles area.)

#137

When i first was testing/setup Channels few months ago, maybe had some streams quite or freeze a few times rarely, never looked at the sever log to see the errors or anything.

But this is NOT normal, as it is now, ur lucky to go through 1 set of commercials without having to reload channel. Discovery and DIY seems really bad, as it crashes multiple times on every set of breaks.

#138

I have not had many issues with my setup. But mainly I don't watch TV Live. I record everything and watch later. But on occasion I will watch a news channel or an Entertainment channel Live and have not experienced this issue much. I have just gotten use to hitting the left button or rewind button when this happens. Then I get no more issue unless I tune away from the channel and return later. For information on what my region is in-case the issue may pertain to that. Birmingham AL, My provider is Spectrum Streaming, with 200 mbps down and 12 mbps up. My DVR is setup on a Synology DS218+, since I started it in June of last year I have had few issues with exception everyone is talking about. My clients are Fire Stick 4K, Fire Cube 4K and Apple TV. I prefer Fire Stick 4K. Fire Cube is horrible. Apple TV was great till the latest beta, deplorable interface with it now. I have experienced Competitor "Emby" and its OK but not as functional as Channels DVR. I do like the ability to change Emby UI interface to my style and color, and can create my own channel Icon's. Hopefully Fancy Bits will in the future allow custom UI. I hate that everyone is having issues with their setup and hope they will get rectified.

#139

If you're affected by this issue please update to the latest pre-release and see if there is any improvement.

#140

Thanks. Just installed. I’ll let you know what I see. Anything in particular we should look for?

#141

Just updated like 20 min ago and set Discovery playing...but had to walk away for a bit to take care of something. It is still playing so far. so so far so good. have to see.

i did just look at the log and before the upgrade there is this big red text section i have never seen before.

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#142

I’ve got about 3hrs of streaming - 2 TVs - with no issues so far. Nothing in the logs appears new or out of the ordinary either.

#143

Everything looks good on my end. Although I'm having issues with NFL Network now. When it cuts to commercial, the stream just pauses for about 1-3 minutes. And then resumes without sound. Nothing is showing up in the logs though.

#144

One observation that is new / different. On FNC we’re now seeing some PSA commercials about corona virus that we weren’t seeing before. I wonder if these are the problematic commercials?

#145

"broken pipe" error is harmless. You must have closed the browser while it was still loading some guide data.

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#146

I think my laptop locked up and Blue Screened on me actually at that moment....i guess that would do it. :man_shrugging:

#147

Just updated, I'll post my success or failure....

#148

Quick update...

I ran DIY on a TV overnight - approx 12 hours - with no issues. Also, have about 4 hours of runtime on FNC also with no issues.

Looking good so far!

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#149

Been wathcing a few tve channels today....and now tonight since Hulu and Disney+ is down/wont play now (over load i assume)

So far, have not had any issues.

Curious what was changed to fix this?