Unexpected Program Termination


#1

Several times in the last few days, I have been watching TV and the Channels App suddenly dumps me out at the Fire TV Home. No warning, no action on my part, and when I go back into the app it goes directly to the channel I was watching.


#2

Which model FireTV?


#3

3rd Gen 4K


#4

Using the Channels app or Channels DVR app? I will check the crash reports


#5

Channels DVR 2.0.12

Tied to a HomeRun Prime


#6

I found some crashes from Oct 13 and Oct 16 from moving around the guide. I also see one from Oct 17. Will fix all of those, but not seeing anything more recent yet.


#7

At first I wasn't even going to mention it, but it's happened about three times in the past 2 days or so. So I thought I would see if it was a problem other people are having as well.


#8

Next time it happens, please go to the Player tab at the bottom and click Submit Diagnostics > Crash


#9

Will do