Hard to tell from just the error screenshot alone. I'm sure the devs have what they need from your diagnostic log submissions.
It could be entering the wrong username and Xfinity won't complain until after the password is entered. For security reasons it won't tip you off to which one is incorrect.
When I was still using Xfinity TVE recently I had an error screenshot showing [email protected]
, but I only ever used username
. Where can I see my TVE account credentials in Channels? - #11 by chDVRuser
Could have been Channels DVR or the Xfinity auth system doing that. Never found out which one it was and I no longer use Xfinity TVE.
I think the only thing Edwin_Perez is doing different is that he's clearing the chromedata folder before forcing reauths for any expired channel tokens every day. You could do the same by using using the Update Password on your source and then rescanning channels.