FOX TVE help

I can get fox.com/live every time but it never comes on guide. I somehow lost it

Does anything show as channel 6002 in the channel list when you click the Rescan Channels button next to your TVE Sources?
Not sure how many TVE sources you have, but check each one.
Screenshot 2021-12-06 at 18-05-01 Channels Settings

If not, make sure you used an https secure connection when you toggle the setting for Local Networks via TV Everywhere and when you check it you should see a spinner as it scans your locals.

https://127.0.0.1:8089/admin/settings
(where 127.0.0.1 is the IP address of your DVR server and 8089 the port number)

If that still doesn't work, you should submit diagnostics from the DVR web UI and post back here.

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Ok I'll post when back by computer

One thing you haven't mentioned and is important when it comes to TVE issues.
Are you running the latest pre-release version of Channels DVR server (now at 2021.12.07.0051).
Channels Pre-Release

Same problem here in Tampa for the last month or so.

Fox authentication seems to be down again with DirecTV/AT&T credentials. (This includes your local Fox network, Fox News/Business, as well as Fox Sports networks.) The TVE login on their websites are using the old login form, so perhaps this is a glitch while they are switching over? (The error in Channels' log is [ERR] Failed to start stream for ch6074: TVE: notAuthorized: 0027:The E-token is corrupted.)

(And yes, this is with a current pre-release: 2021.12.09.0213)

Edit: I was able to resolve this by going nuclear, as individual rescans did not work:

I'm using Spectrum TVE Creds, and I've only ever seen Fox on 6002, 6074 is Fox business for me, not Fox Local Broadcast. The Fox news stuff all works fine, but Fox Local is no longer coming thru via TVE in Tampa.

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You are correct. It looks like our situations are different, as I lost all Fox stations. The snippet I posted was from FBN, but the error was the same regardless of which network was tuned, including the local Fox on 6002.

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For me it's like it doesn't even try to get Fox, it doesn't even show up and I can't find a way to force it to try.

  1. Disable TVE locals (Settings > Experimental > Local Networks via TV Everywhere)
  2. Restart the DVR server
  3. Access your DVR over a HTTPS connection
  4. Re-enable Local Networks via TV Everywhere
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Wow, that worked perfectly, I now have Fox!!! Thank you!!!

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How do I set up my server to get this secure connection? I can't find any direct information on how to do it. All can find is just how to connect when away from home.

HTTPS://my.channelsDVR.net

Well, every time I try to connect using my.channelsDVR.net I just get the menu at the top of the screen and the rotating circle, showing that it is trying to connect, but never does. So now what?

And yes, I have connected to my server from remote locations before and it has worked fine.

Some routers struggle with loop back.. if you use your phone or another device with internet access that is not on your home network, does it load?

As stated, your router is not handling the NAT loopback scenario. If your router has a setting for "NAT loopback" or "NAT hairpinning", then you'll want to enable that. A different solution is a split-horizon DNS. If that doesn't make sense, then there is still another option.

Just access your DVR via its IP address. Something like: https://192.168.1.52:8089. (Yes, I just made that up. Use your actual local IP address.) You will likely get a screen/warning about a certificate mismatch; that's expected. Just accept the warning and continue on to the page.

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Well, I did everything this forum advised to do... I turned off the TVE function in the settings. Then went and logged in to FOX/Live, PBS and tried to logon to CBS but they wouldn't recognize the YouTube TV login. Then accessed my server securely through my iPhone and Verizon and turned back on the TVE function in the settings. I then re-scanned all the channels and I wound up with 8 less channels than I had before, and still no FOX, CBS or PBS channels. Luckily I still have NBC and ABC, they still work. When I originally set up TVE it was easy and everything worked perfectly the first try. So something has changed....

Can you elaborate on this? If you can’t watch on their sites via a web browser it won’t work in Channels either.

The funny thing is they supported it a couple months ago. But FOX and PBS won't connect with TVE either, when they did before. Looking at my log file I think maybe that is a Google login issue.

Some other people have reported losing access to their local channels recently as well, with the exact same screen. Unfortunately if it’s not available via their website Channels also will not be able to access it. :confused: