I just had Ziply Fiber installed using Xfinity Comcast cable and want to add YTTV

Channels DVR Server TV Everywhere
#1

...for a while. When I run the troubleshooter I'm getting an error under "Remote Access" that says,

0617a626d38e.u.channelsdvr.net is pointed at xx.xxx.xx.xxx but the current IP for this system is xx.xx.xx.xxx (I put the x's in)

This is a free trial temporary setup and I'll be staying with Comcast if it's too much of a hassle. I'm hoping to try YouTube TV out, but I'm not sure if there's a way to use them simultaneously in Channels.

Is there a proper way to configure such a setup where my home network is now going through a different IP than my cable lineup?

#2

Toggle remote access off, then on

You can add multiple TVE providers

Turn Xfinity auto-auth setting OFF

Does that help?

#3

Thanks! Yes, it helped a lot regarding the Remote Access error.

I've added YouTube TV as a TVE provider on a family member account that doesn't use 2FA, but I'm hugely disappointed that it didn't scan in the vast majority of channels I most frequently watch. As it was scanning it was showing "Scanning Channel XXX (nn/151), but after the initial scan it had only listed 68 channels and not a single one of them was one of my numerous "favorites". I wonder if they need to be added manually or if YouTube TV just doesn't have anywhere close to the number of TVE channels that Comcast has.

Edit: Do you think it could be because it had used 6000 series channel numbers when I was already using the 6000 series for Xfinity TVE? I didn't see a place to change that to something like 7000.

#4

Many users have problems getting YTTV to authenticate.
There are many topics related to it.
Try rescanning a single channel.
You can see the TVE channels you SHOULD get using YTTV here Channels Support - TV Everywhere Availability

No. the channel numbers will be the same across multiple providers you choose. Your source device priority decides which one will be used.

1 Like
#5

Oh, THAT explains it then. I had Xfinity TVE at the top of the priority list so none of the YTTV channels that matched showed up. I'll move it to the top and re-scan.

#6

Just rescan an individual channel.

Guess you're new to Channels DVR TVE, checkout TVE Troubleshooting tips

You can find all the TVE related topics in this category TV Everywhere - Channels Community

Like this one What streaming service provides the closest to an Xfinity TVE experience?

#7

Not new - I'm just not seeing the responses I'm familiar with using Xfinity, Frndly, and Pluto. In fact, most of the time when I click on "Manage Lineup" or "Rescan Channels" for YTTV - nothing happens, like it was a dead link. I WAS able to get "Update Password" to prompt me for our "dog's" - you know, the non-2FA account - password.

The last two entries in my log are:
2025/06/13 19:05:32.737274 [TVE] Channel scan starting for 0 channels on YouTubeTV
2025/06/13 19:05:32.737274 [TVE] Channel scan finished after 0s: 0/0 channels available

#8

Sounds like you have other issues going on. Are you still running CDVR on Win 10 Pro?
What do you see when you run CDVR troubleshooting Support > Troubleshooting

1 Like
#9

No errors. The only one I saw earlier was the Remote Access I mentioned at the top.

I have some Xfinity TVE recordings scheduled for tonight and then when there's a gap I'll remove both TVE providers and add YTTV first to see how it behaves then. I'll report back then - probably sometime tomorrow because I've got some other things on my plate tonight.

Thanks for your help.

#10

Best to rescan individual source channels that show errors.
Try TVE Troubleshooting tips step 10 before rescanning

I wouldn't remove and readd a source, except as a last resort TVE Troubleshooting tips step 14

I put them in order based on years of seeing what fixed TVE issues on this forum.

Good luck.

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#11

What was frustrating was that I used to be able to do that all the time when some of the Discovery channels started disappearing while some stayed on. When Univision stopped working in Channels even though it was working fine on my browsers I was using that method numerous times a day. When I added YTTV I have seen no way of accessing the re-scan function for individual networks I was expecting to be carried by YTTV.

Edit: But now I just tried it again I'm being made a liar because I'm seeing that kind of interactive list I was used to seeing with Xfinity. Maybe it just needed hours to generate such a listing.

2nd edit: I came back give it another go and NO list appeared, so something is way more inconsistent than I've ever seen it.

#12

What happens when you go to the DVR web admin UI and select
Settings > Sources > Youtube :gear: Manage > Rescan Channels

Channels Source Settings

It should look like this (except Youtube instead of Xfinity)

Screenshot 2025-06-14 at 17-06-30 Channels Settings
Screenshot 2025-06-14 at 17-06-30 Channels Settings798×779 57.1 KB

And to rescan an individual channel you click on the :gear: dropdown at the right side of the channel

#13

I think the problem is that I've signed up for a 10-day free trial of YTTV and 4K Plus, and I'm also using a secondary non-2FA account as a family group member on Google, per the recommendations of ChatGPT.

When I look at the CDVR troubleshooting log, the vast majority of Channel scan failures were "Not Authorized: You are not authorized to view this content."; "access.denied.missingpackage:" (the latter looks like it's pertaining to the Discovery channels); or "not entitled: mvpd: Resource is not support by MVPD" in the case of FS1 and FS2. Meanwhile, I think the only channels that scanned in successfully were probably ones that just don't require any kind of authorization.

When I opened up a window of Chrome's incognito browser (so webites wouldn't get confused by all my Xfinity provider authorizations), I was able to get authorization on ABC.com and ESPN.com for YTTV, but on ESPN everything I tried to play said I was not authorized to view this content.

#14

Do you mean you authenticated on those network live streaming websites and yet the ESPN website wouldn't play for you?

Are you using a smart DNS, ad-blocker/pi-hole or a VPN?

#15

I guess this is why it's so difficult for people who have to answer call center calls - they have to start at ground zero. But I DO really appreciate you trying to do so.

I've been using ChannelsDVR for many years (nearly 40k recordings) and record almost exclusively from TVE, so I've had significant - almost daily - opportunity to become familiar with the Sources page.

What got me flustered was when I tried to add YTTV (that I just signed up for a free trial for yesterday) and did not have the expected experience.

#16

Yes, I was able to play an On Demand show off of ABC, but when I tried to play a (On Demand) Replay from ESPN and ESPN2 (not ESPN+ because we have a Hulu subscription that includes ESPN+), it informed me that I wasn't authorized to view any of the programs I tried.

To clarify, I'm using our dog as a family member for a secondary non-2FA account, just like I use for Xfinity's TVE.

No to smart DNS, no to ad-blocker, no to VPN (except for when I connector my work PC).

#17

OK, well playing on demand and live are two different things.
You said you were unable to access the rescan menu for youtube and that's why I asked what you see I just had Ziply Fiber installed but am still using Xfinity Comcast cable - #12 by chDVRuser and you never answered the question, so I figured you didn't know about it.

Hopefully someone using YTTV TVE or one of the developers can help you.

#18

Yes, I answered, but that was above in post #11 that I had edited - likely while you were creating post #12.

One time when I clicked on Rescan Channels I saw the list just as I'm familiar to seeing it with Xfinity TVE. But that was only once as all the other times I tried to select Rescan Channels it was like hitting a dead link.

I created the family member account on Google per instructions I received from ChatGPT - circumventing the need to verify the account with a phone number by doing it an incognito tab. Perhaps that is causing an issue, but when I invited the dog to join the family group I was able to go into its gmail account and accept the invitation - so I just don't know what I should really expect.

#19

One thing I'm not clear on is if I used the username or the email address when adding YTTV TVE. I THINK I used only the username. What does authenticating expect?

#20

It expects you to click a yes it’s me link from a google browser you are logged into with that account. On another device