Provider - DirecTV

alai · October 30, 2022, 7:14pm

The majority of my TVE channels aren't working, is anyone else seeing these timeout errors? I tried changing my DNS. Can login to NBC.com/live just fine. The screenshot just shows a white screen. Submitted logs.

2022/10/30 15:02:54.808586 [TVE] action=version product=Chrome/97.0.4692.56 jsVersion=9.7.106.18 protocol=1.3 revision=@04da6c66398ca50e603cc236a07dc7dfd3bbc750
2022/10/30 15:02:54.810732 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=DTV&requestor_id=msnbc&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2022/10/30 15:02:54.815995 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2022/10/30 15:02:54.965708 [TVE] action=wait_for_page
2022/10/30 15:02:55.041081 [TVE] action=request type=Document method=POST url=https://idp.dtvce.com/dtv-idp-authn/authn/v2
2022/10/30 15:02:55.041125 [TVE] action=auth_domain domain=idp.dtvce.com
2022/10/30 15:02:55.490721 [TVE] action=request type=Document method=GET url=https://oidc.idp.clogin.att.com/mga/sps/oauth/oauth20/authorize
2022/10/30 15:02:55.685991 [TVE] action=request type=Document method=GET url=https://signin.att.com/dynamic/iamLRR/LrrController
2022/10/30 15:03:16.520808 [TVE] action=error_response type=Document error=net::ERR_CONNECTION_RESET url=https://signin.att.com/dynamic/iamLRR/LrrController 
2022/10/30 15:03:16.666099 [TVE] action=screenshot
2022/10/30 15:03:16.782168 [TVE] action=screenshot size=3249
2022/10/30 15:03:16.782505 [TVE] action=capture_html
2022/10/30 15:03:16.786242 [TVE] action=capture_html size=39
2022/10/30 15:03:16.786618 [TVE] action=script_error err=&runtime.ExceptionDetails{ExceptionID:1, Text:"Uncaught", LineNumber:9, ColumnNumber:5, ScriptID:"3", URL:"", StackTrace:(*runtime.StackTrace)(0xc0002f2480), Exception:(*runtime.RemoteObject)(0xc0001eb0e0), ExecutionContextID:0, ExceptionMetaData:easyjson.RawMessage(nil)} exp=&runtime.RemoteObject{Type:"string", Subtype:"", ClassName:"", Value:easyjson.RawMessage{0x22, 0x6e, 0x6f, 0x20, 0x6c, 0x6f, 0x67, 0x69, 0x6e, 0x20, 0x66, 0x6f, 0x72, 0x6d, 0x20, 0x66, 0x6f, 0x75, 0x6e, 0x64, 0x22}, UnserializableValue:"", Description:"", WebDriverValue:(*runtime.WebDriverValue)(nil), ObjectID:"", Preview:(*runtime.ObjectPreview)(nil), CustomPreview:(*runtime.CustomPreview)(nil)} exp_value="no login form found"
2022/10/30 15:03:24.966166 [TVE] action=wait_for_page err=timeout
2022/10/30 15:03:24.966222 [TVE] action=fill_form u=*********@****.com

ert · October 30, 2022, 7:54pm

DirecTV TVE working for me. Didn’t check every channel of course but NBC works as does every other channel I tried.

alai · October 30, 2022, 9:52pm

Yeah, I’m thinking this is some problem with my NAS. Thanks for the info.

Edit: seems like it's an issue with my hardware or ISP, I spun off my issues to a new thread.

pirroncello · March 16, 2023, 2:55pm

Just removed TVE and resetup. All channels are working except FYI and Golf. They both have ":notAuthorized: 0033:The customer is not authorized for the content requested" I can visit their website and watch their live feed with my DirecTV credentials. Any suggestions please?

mjitkop · March 16, 2023, 7:25pm

Have you tried to rescan them individually?

pirroncello · March 16, 2023, 7:52pm

I have tried to rescan both individually and it still does the same.

chDVRuser · March 16, 2023, 8:07pm

Make sure you're on the latest DVR prerelease and that chrome is up to date
TVE Troubleshooting tips

pirroncello · March 16, 2023, 8:29pm

2023.03.15.1820 for ChannelsDVR
111.0.5563.65 for Chrome

Both are most up-to-date as far as I can tell

All Green in Troubleshooting.

Tried a reboot also.

carterbunch · March 16, 2023, 10:00pm

I tried the same troubleshooting steps as well

pirroncello · March 17, 2023, 12:17am

@carterbunch are you having the same issue?

carterbunch · March 17, 2023, 12:19am

Yes I am.

pirroncello · March 17, 2023, 12:21am

Thank you for the confirmation!!! t least it isn't just me!

carterbunch · March 17, 2023, 12:27am

Just did another rescan and I’m getting new errors

CBS failed: notAuthorized: 0067-No IP address found from request header

Here is diagnostics e5c3cc28-1710-4238-9b55-070fff5fcfa0

carterbunch · March 17, 2023, 12:34am

Just tied uncheck and recheck TVE. And I have now lost all locals (ABC, nbc, fox and cbs)

Diagnostics d6502886-175e-45ca-8cb1-96a18484a9e4

carterbunch · March 17, 2023, 6:34pm

Richdmoore · March 19, 2023, 4:21am

Mine isn’t working either. I removed the whole provider, and am now getting a no cookie error when I try to re-add directv.

Tv everywhere directv did work via the fox app on my phone.

Hopefully it will get fixed soon.

Keith_Willis · March 19, 2023, 6:44pm

DirecTV Auth issues for TVE.
DVR Diagnostic Log 3e862c20-77ef-4d02-925c-f0a71e37ed36

I can't get certain TVE channels anymore but also noticed a change in the way it's authorizing.

Asking to select Directv or AT&T. I have directv for my TVE provider.

CBS is no longer working.

I think the current Channels TVE auth was broken when This multiple accounts thing came up.

If it can choose the Directv account I think it would resolve the issue.

carterbunch · March 20, 2023, 1:55pm

Check this morning and still not working. I am on server version: 2023.03.15.1820

dyeral6 · March 21, 2023, 12:55am

Also having issues with a handful of channels.

carterbunch · March 21, 2023, 12:55pm

Still an issue with server version: 2023.03.20.1816